Join Us -Yuneec UK Vacancies
Yuneec UK are always looking for talented, confident, self-motivated people of all levels - such as trainee juniors, salesmen and management - to join our progressive organisation or help us at peak times such as exhibitions and product days.
If you think you have the ability and drive to join our dynamic team then please send your CV to This email address is being protected from spambots. You need JavaScript enabled to view it.
What is a Pre-Order?
A “Pre-Order” is an order on a newly announced product that has not been made commercially available yet.
To place a pre-order: Complete a purchase order on the website, at checkout, please add the comment "This is a Pre-Order" in the comment box, place the order but Do Not pay.
Pre-Orders can also be placed with the Yuneec UK office via email on This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone on 0208 449 4321.
When a customer places a “Pre-Order,” they are reserving the item for when it arrives in stock and is shippable at a later date. When a product becomes available, an ETA (estimated time of arrival) date will be advised via email and announced on the news page.
Pre-Order Priority
Pre-Orders are saved on a "First come, First served" basis followed by a "First Paid" basis. If you Pre Order an item, you will be notified when the item is in stock and shippable. It is important it is paid for within 5 working days.
Pre-Orders remain reserved for 5 working days after the product arrival notification. If payment is not received within 5 working days the order will no longer be priority reserved and released to fullfil other paid for orders. Any non paid pre-order will be deleted from Yuneec UK's order system 10 working days after the products arrival in stock.
All Pre-Orders must be paid for before despatch. There are no exceptions.
Spare parts are available from the www.yuneec.uk website or from a Yuneec Authorised Dealer.
A PDF listing of spare parts will be uploaded to this web page shortly.
Please note that the use of unauthorised spare parts from 3rd parties may invalidate your warranty coverage.
Coming Soon
Yuneec products to be returned for whatever reason must be returned within 14 days of purchase via the point of purchase. If purchased from a dealer it should be returned to the dealer, from Yuneec return to Yuneec etc.
For warranty/service returns please see the service and warranty sections in customer support.
Product Return Conditions to Yuneec;
- A Product Return Authorisation (PRA) must be obtained for any return. Please contact the Yuneec office for a PRA number via email This email address is being protected from spambots. You need JavaScript enabled to view it. or phone 0208 449 4321.
- All returns must be accompanied by the original proof of purchase receipt showing;
- Date of purchase
- Name of purchaser (must match the name on the return)
- Purchase price.
- All returns are delivery pre-paid.
- The returned product is unused, in its original packaging and protected from returns damage. Yuneec is not responsible for any returned product received damaged - see below.
Yuneec UK recommends that you;
(1) use a carrier that offers shipment tracking for all returns.
(2) either insure your package for safe return to Yuneec or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit.
If you choose not to (1) use a carrier that offers tracking or (2) insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.
Yuneec UK wants you to be completely satisfied with your shopping experience. If, for any reason, you don't like or change your mind about an item you purchased from Yuneec, you may return New and Unused merchandise (with original contents and packaging) within a 14 day return period from the original date of purchase for a refund to the original payment method.
