What is a Pre-Order?
A “Pre-Order” is an order on a newly announced product that has not been made commercially available yet.
To place a pre-order: Complete a purchase order on the website, at checkout, please add the comment "This is a Pre-Order" in the comment box, place the order but Do Not pay.
Pre-Orders can also be placed with the Yuneec UK office via email on This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone on 0208 449 4321.
When a customer places a “Pre-Order,” they are reserving the item for when it arrives in stock and is shippable at a later date. When a product becomes available, an ETA (estimated time of arrival) date will be advised via email and announced on the news page.
Pre-Order Priority
Pre-Orders are saved on a "First come, First served" basis followed by a "First Paid" basis. If you Pre Order an item, you will be notified when the item is in stock and shippable. It is important it is paid for within 5 working days.
Pre-Orders remain reserved for 5 working days after the product arrival notification. If payment is not received within 5 working days the order will no longer be priority reserved and released to fullfil other paid for orders. Any non paid pre-order will be deleted from Yuneec UK's order system 10 working days after the products arrival in stock.
All Pre-Orders must be paid for before despatch. There are no exceptions.
