What is a Pre-Order?
A “Pre-Order” is an order on a newly announced product that has not been made commercially available yet.
To place a pre-order: Complete a purchase order on the website, at checkout, please add the comment "This is a Pre-Order" in the comment box, place the order but Do Not pay.
When a customer places a “Pre-Order,” they are reserving the item for when it arrives in stock and is shippable at a later date. When a product becomes available, an ETA (estimated time of arrival) date will be advised via email and announced on the news page.
Pre-Orders are saved on a "First come, First served" basis followed by a "First Paid" basis. If you Pre Order an item, you will be notified when the item is in stock and shippable. It is important it is paid for within 5 working days.
Pre-Orders remain reserved for 5 working days after the product arrival notification. If payment is not received within 5 working days the order will no longer be priority reserved and released to fullfil other paid for orders. Any non paid pre-order will be deleted from Yuneec UK's order system 10 working days after the products arrival in stock.
All Pre-Orders must be paid for before despatch. There are no exceptions.